Shipping policy
Thank you for shopping with The Chip Shop. This Shipping Policy explains how we handle order processing and delivery across Pakistan.
1. Order Processing
- Orders are processed within 1–2 business days after confirmation
- Orders placed on weekends or public holidays will be processed on the next working day
2. Delivery Time
- Major Cities: 2–4 working days
- Other Areas: 3–7 working days
- Delivery times may vary due to courier delays or unforeseen circumstances
3. Shipping Charges
- Shipping charges will be calculated at checkout
- We may offer free delivery on selected promotions or minimum order value
4. Cash on Delivery (COD)
- We offer Cash on Delivery (COD) all over Pakistan
- Please ensure you provide accurate contact details for smooth delivery
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via SMS or email
- You can track your order through the courier service
6. Delivery Issues
- If your order is delayed or not received, please contact us immediately
- We are not responsible for delays caused by courier companies, but we will assist you
7. Incorrect Address
- Customers must provide a correct shipping address
- We are not responsible for orders delivered to incorrect addresses provided by the customer
8. Damaged Parcel
- If you receive a damaged package, please:
- Take pictures immediately
- Contact us within 24 hours